Running head Health, Stress, and Coping Essays

Running head Health, Stress, and Coping Essays Running head Health, Stress, and Coping Paper Running head Health, Stress, and Coping Paper The chapter outlines the biological, psychological, social and cultural factors that influence health and illness. The potential stressors that increase the risk of illness are stressful experiences or situations that are uncontrollable or chronic lasting for at least six months. Some of them include work related problems, noise, bereavement and loss, poverty, powerlessness and low status. According to health researchers, there are three factors due to which these chronic stressors do not affect everyone in the same way .They are (1).Individual physiological differences in the cardiovascular, endocrine, immune and other bodily systems (2) psychological factors such as attitudes, emotions, perceptions of events (3) people’s behaviour under stress. The Physiology of Stress Research in the area of stress began in the year, 1956, when Canadian physician, Hans Selya (1907-1982) published â€Å"The stress of life†. He described about general adaptation syndrome which is a series of physiological responses to stressors that occur in three phases namely alarm, resistance and exhaustion. Selya believed that some stress is positive and productive while some negative stress that is unavoidable may overwhelm body’s ability to cope. Stress and Body   The modern research on stress focused on the hypothalamus which sends messages to endocrine glands that activate the sympathetic division of the autonomic nervous system releasing epinephrine and norepineprine. Further to this, it is now evident that when body is under stress the activity along the hypothalamus-pituitary-adrenal cortex called as HPA axis is initiated. The chemical messages from hypothalamus communicate with pituitary which in turn sends messages to outer part of the adrenal glands that secrete cortisol. If cortisol and stress hormones stay for too long they can be harmful contributing for hypertension, immune disorders, other physical ailments and possible emotional problems. The Mind-Body link To understand further on stressors and variations in people’s reaction to stress, an interdisciplinary specialty with focus on psychological processes, nervous, endocrine and immune systems called as psychoneuroimmunology or PNI has emerged. Research shows that chronic stress can weaken or suppress the white blood cells of the immune system. Not all people are affected in the same way by chronic stressors and environmental condition. The reason behind the differential responsiveness to stress could be attributed more to the perception about the stressor. This simply means that human beings show signs of stress when they feel crowded than when the place is crowed.  Ã‚   Therefore psychological factors play a major role. The Psychology of Stress Emotions and Illness- The effects of negative attitudes and emotions can affect the course of the illness and of recovery. Research shows that feeling anxious, depressed and helpless for example can delay the healing of wounds after surgery, whereas feeling hopeful can significantly speed healing .Efforts to link emotions and illness occurred with research on Type A personality in 1970s. The main ingredient in Type A personality turned out to be antagonistic hostility which is related to heart disease. Chronic depression also is a risk factor that is linked to heart disease. Positive Emotions are helpful in that they are associated with better health and longevity.   Psychologists are trying to find out what it is about feeling happy, cheerful and hopeful that could protect a person from getting sick. Perhaps, people with positive emotions have an easy going temperament and also have better social support. Managing Negative Emotions- As negative emotions are risky, trying to suppress those means processing the thought more frequently. One way to get rid of negative emotions comes from research on benefits of confession and forgiveness.It promotes empathy, the ability to see the situation from another person perspective. Optimism and Pessimism- Research indicates that optimism helps in promoting health and well-being than pessimism. The feeling of optimism is related to having a sense of control. According to Rotter, 1990, locus of control refers to general expectation about whether the results of your actions are under your own control (internal locus) or beyond your control (external locus).The greatest threat to health and well-being occurs when people feel caught in a situation they cannot escape. Two ways of controlling feelings can be through primary or secondary control that can help to reduce or even eliminate the relationship between stressors and health. An effort to modify reality by changing other people, the situation, or events is called as primary control while secondary control is an effort to accept reality by changing attitudes, goals or emotions. Coping with Stress Coping involves active efforts to manage demands that feel stressful. Different forms of coping with stress include using physical strategies, problem oriented strategies, cognitive strategies or social strategies. Some of the physical strategies include handling physiological tension by reducing body’s arousal through meditation, relaxation, and massage. Studies also show that physically fit people have fewer health problems. Some situations demand problem focused coping skills which depend on the nature of the problem. When there are problems that cannot be changed like losing a job, or chronic illness then using cognitive coping methods will help to change the way we think about the problem. The three ways for coping includes reappraising the situation, learning from experience and making social comparisons. Apart from these individual mechanisms of coping taking help of social support is another important approach that facilitates coping. Family members, friends, neighbors, and co-workers can lend support and provide help. Studies also show that social support enhances health and bolsters immune system. Another   better way of coping with stress is by helping others .Healing through helping enables   people to gain strength by focusing   less on their woes which can stimulate optimism and restore feelings of control. How much control do we have over our health? The process of coping does not involve elimination of stress but to deal with the stressors effectively. In the course of dealing with stressors, illness and health we have control over some psychological and social factors like negative emotions, pessimism, external locus of control, hostility, depression, and lack of supportive friends etc. Other three predictors of longevity are not smoking, eating a healthful diet and exercising regularly.   Therefore coping with stress means learning to live and deal with the stressors, problems and the pain.

Cosmos Episode 8 Viewing Worksheet

Cosmos Episode 8 Viewing Worksheet Teachers looking for an excellent television show to help drive home various science information to your students should look no further than the Fox show Cosmos: A Spacetime Odyssey, hosted by Neil deGrasse Tyson. In Cosmos, Tyson delivers the often-complicated ideas related to understanding our  solar system and cosmos in a way that all levels of learners can comprehend and still be entertained by the stories and visual representations of scientific facts. Episodes of this show make great supplements in the science classroom and also can be used as  a reward or movie day, but whatever the reason you show Cosmos in your classroom, youll need a way to assess the students learning and the following questions can be copied and pasted into a worksheet to be used while showing Cosmos Episode 8.   This episode explores the Greek and Kiowa myths about the Pleiades, the astral discoveries of Annie Jump Cannon, the major star categories recognized by science, and the way stars are born, grow, and die. Worksheet for Episode 8 of Cosmos Feel free to copy and paste or tweak the below to use with your class as a guide to follow along with the episode. The questions are presented in the order their answers appear in the episode, so if you plan to use this worksheet as a quiz afterward, it may be beneficial to shuffle up the order of the questions.   Cosmos Episode 8 Worksheet ï » ¿Name:___________________ Directions: Answer the following questions as you watch episode 8 of Cosmos: A Spacetime Odyssey. 1.  What is the cost for having all of our electric lights? 2. How much brighter than the Sun are the Pleiades? 3. In the Kiowa myth about the Pleiades, what famous tourist attraction did the rock the women were on become? 4. In the Greek myth of the Pleiades, what was the name of the hunter that chased after Atlas’s daughters? 5. What did Edward Charles Pickering call the room full of women he employed? 6. How many stars did Annie Jump Cannon catalog? 7. How did Annie Jump Cannon lose her hearing? 8. What did Henrietta Swan Levitt discover? 9. How many major categories of stars are there? 10. What American University accepted Cecelia Payne? 11. What did Henry Norris Russell discover about the Earth and the Sun? 12. After listening to Russell’s speech, what did Payne figure out about Cannon’s data? 13. Why did Russell reject Payne’s thesis? 14. Which stars are considered â€Å"newborns†? 15. How old are most of the stars in the Big Dipper? 16. What kind of star will the Sun be after it becomes 100 times its original size? 17. What kind of star will the Sun be after it collapses like a â€Å"soufflà ©Ã¢â‚¬ ? 18. What is the name of the brightest star in our sky? 19. What is the fate of the star Rigel? 20. With a star as big as Alnilam in Orion’s belt, what will it eventually become after it implodes? 21. What pattern did the Aboriginal people of Australia see in between the stars? 22. How far away is the star in our galaxy that will hypernova? 23. When hydrogen fuses in the Sun, what does it make? 24. How long will it be before Orion finally catches up to the Pleiades?

The Obedience to Authority Essay Example | Topics and Well Written Essays - 500 words - 2

The Obedience to Authority - Essay Example In â€Å"The Lottery,† Old Man Warner stresses that the lottery cannot be removed, simply because it has always been done: â€Å"There's always been a lottery† (Jackson). Furthermore, he emphasizes the saying: â€Å"Lottery in June, corn be heavy soon† (Jackson). It does not matter if this ritual results in the suffering of one person since the society focus on its â€Å"positive† outcomes. In "The Ones Who Walked Away from Omelas,† people believe that in order to maintain the joy and wealth of Omelas, they have to preserve a â€Å"child's abominable misery† (LeGuin). Omelas has made it a law to never let the child out because it will result in the loss of â€Å"prosperity and beauty and delight† of Omelas (LeGuin). Some residents feel the injustice of this law, but the majority follows its law nonetheless. Simply obeying authority is a form of cowardice, which results in evil too. Some people in â€Å"The Lottery† consider scrapping this tradition, but they do so in â€Å"suggestive† tones. Mrs. Adams says: â€Å"Some places have already quit lotteries† (Jackson). No one among the people, nevertheless, boldly calls for the eradication of this bloody and senseless ritual. They all participate, even when they feel uncomfortable about it. For instance, the niceties are all forced, such as when Mr. Summers and Mr. Adams â€Å"grinned at one another humorlessly...† (Jackson). There is also cowardice in how people in Omelas uphold a child's misery. They rationalize the co-existence of their happiness and individuals suffering: â€Å"They all know that it has to be there† (LeGuin). They think this way to free themselves from guilt. Rationalization is a coward way out of his/her conscience. People follow authority, even when it results in violence because violence has become too commonplace that no one questions its morality anymore. Children and adults alike  participate in the violence of the lottery, as part of their â€Å"numbing, commonplace everyday activity† (Breakthrough Writer).  

Critical Analysis Of Whether Or Not Parens Patriae Should Remain The Term Paper

Critical Analysis Of Whether Or Not Parens Patriae Should Remain The Standard In The Processing Of Juvenile Offenders - Term Paper Example Among the many functions attributed to the Monarch in Medieval England and Scotland, he was also the â€Å"father of the country† or parens patriae. This philosophy that initially referred to the Monarch’s powers as the guardian of all his people, including the ones who were unable to take care of themselves, was later turned into a jurisdictional power whereby the courts could assume the role of guardians (of the infirm, mentally disabled persons and children) and could make decisions regarding their well-being, custody and maintenance on their behalf. In the words of Craig this power of parens patriae was â€Å"†¦strictly all pupils, lunatics and imbeciles are under the care and protection of his Majesty †¦[f]or he is â€Å"pater patriae†; and the care of all such persons belongs to him as protector of the helpless† and at another place he wrote â€Å"[b]y the law of England both the custody of the persons of lunatics and imbeciles and the pre servation of their feudal estates belong to the king †¦Ã¢â‚¬ . Moreover the first mention of this prerogative powers was made in thirteenth-century De Praerogativa Regis, this prerogative powers were eventually shifted to the Court of Chancery exercised by Lord Chancellor. Subsequent legislation not only included this prerogative power of the King as law but also gradually expanded the premise. The following acts for example were vital in ensuring that parens patriae conferred proper jurisdiction on the courts to take decisions on behalf of persons unable to make their own decisions: The Curators Act 1585, Exchequer Court (Scotland) Act 1856, Custody of Infant Rights in 1839, The Tenures Abolition Act 16603 and others. More recently, this jurisdictional power of parens patriae was employed in Law Hospital NHS Trust v. Lord Advocate4 (1996) where the judges, acting as parens ruled in favor of withdrawing life-support machine of a woman who was in persistent vegetative state (PV S). This case was a rare one, as it sparked debates regarding euthanasia and also renewed debate about the scope and application of parens patriae .Initially, this philosophy of parens patriae was used in guardianship and custody cases, wardship situations, gradually, the chancery courts extended the scope of parens to general welfare of children, including control, custody, and proper care. This gave the court the right to act as a parent to such children, to act as loco parentis, and provide for their well-being. According to Abramowicz (1999) this ancient English Law doctrine is now used in United States and United Kingdom to protect the mentally ill; the law of juvenile courts etc. However, initially parens patriae was not used to confer such powers on the courts to act as guardians of the juvenile offenders. Juvenile offenders are those children who act against the law, induldge in crimes, and are likely to make it a habit to do so. The court, acting on their behalf, considers proper measures for them, for their rehabilitation and reinvention as responsible citizens. Parens patriae is one of the most integral component of the law on juvenile offenders. Whence, the major strength of parens patriae lies in the fact that the delinquents of the society get protection and refuge in society rather than being homeless and helpless. The welfare state recognizes that it is its responsibility to ensure that all citizens get the protection they demand from the former. According to the book, Juvenile Delinquency, An Integrated Approach5, it is the philosophy of parens patriae that bestows authority upon the Juvenile Courts. At this point in this paper, it is pertinent that a little light be shed on the history of Juvenile Courts. Initially, juvenile offenders were treated with adults and as adults; there were no special provisions, verdicts or courts. Before the creation of

The Capital of Yemen Essay Example for Free

The Capital of Yemen Essay Sanaa is one of the oldest inhabited cities in the world. it is the capital of the Republic of Yemen. The history of Sanaa started when founded by Shem, son of Noah. the story tells of how Shem reached Yemen after a long way from the north and found Sanaa a suitable place to settle in. Shem originally chose the western part of Sanaa but according to a popular legend, it says that the moment he began building the foundations of the city, a bird flied to himand picked up his sounding lead to the eastern part of Sanaa and dropped the lead. Shem believed that this bird was sent from god to lead him to a better place for settlement. Sanaa is located in the middle of the Yemeni heigh. It is about 2150 high from the sea lever. it is on the west foot of Nukum Mountain. The climate in Sanaa is usually moderate in summer. and cold in winter. However, it has rainy summers, and dry winters. Sanaa is known for its sand and dust storms which results in problems and crop damages. It is also known for its limited natural fresh water which leaves the country in an in sufficient supplies of potable water. Sanaa has a population of 1. million people. Jews are the oldest non Muslim minority that has emigrated to Sanaa, however, the dominant religion is Islam. Majority of the population are Muslims. Other religions in Sanaa is Christianity (Christians) and Hinduism (Hindus). Religion in Sanaa, Yemen reflects the culture and society of Yemen. Sanaa is famous for having many man-made trades including jewelry, silver, kinds of Jambia, copp er containers and agricultural tools that can be founded in the Sanaa Market. The Sanaa Market is located in the old city of Sanaa which Im going to talk about later on in the paper. The market contains a set of small shops open in the ground floor which overlooks narrow streets. Each shop is only few square meters. Today, the Sanaa Market is still as popular as before. Each trade or  goods has a special sub-market for it that the number of the sub markets are 24. All these sub markets are joined now in one name, which is Souq Almelh or Melh Market. As the capital city of Yemen, 40% of jobs in Sanaa are in the public sector. Other primary sources of formal employment in the city are trade and industry. Each county or a city is famous in its own way of diet and food. Yemenis eat three times a day at home. Generally, there is an early breakfast of sweet tea with bread made of sorghum, wheat, or barley. Dinner includes a porridge prepared from fenugreek with meat, eggs, vegetables, herbs, and spices, which is served hot in a stone or clay bowl, a light supper consists of vegetables or dates. Lentils and peas are traditional staples in addition to sorghum. At special occasions and celebrations, guests are served a roasted or boiled meat from goat or sheep with rice. In town and villages it is served with side dished of roasted or fried eggplants and mixed green salads. As for desserts, they serve fruits or custard with raisins and grapes. Sanaa has more than 50 mosques, five of the fifty has domes and others with minarets. The most important mosque is the Great Mosque which was built during the life of Prophet Mohammad and ordered by him in the 8th year of Hejra. which are not less beautiful or wonderful with respect to the style of minarets, domes and artistic embellishments. Sanaa is considered one of the Islamic historical towns in Yemen because it has the Old City of Sanaa which is a wonderful place of old architecture. The old city of Sanaa is one of the nicest cities in the Middle East and the Islamic countries. After the city got developed, they built a fence all over the city. The city had a for in it on a high area. Under this area are the markets and the great mosque of prophet Mohammad. The planning of the city is quarter-based. However, building are built to be next to each other in a close distance. Each quarter of the city has a mosque and a garden that provides its people with vegetables. The city has a big gate that serves as an entry gate. it was built about 1000 years ago and it is called (Bab Al Yemen). Sanaa has the highest mountain in the Middle East which is the mountain of the Prophet Shueib. This mountain is 3766 meters above the sea level. The best quality of Yemeni coffee and grapes can be found there. It also has the most beautiful village in Yemen which is Al-Hajara. Sanaa city is broadened in the horizontal and vertical directions. The old architecture of Sanaa has much of ornamentations existing in a variety of forms and percentages such as fences, mosques, the masses of towers, baths, samsaras, markets, schools and mils. These forms makes Sanaa a live city that meets a persons basic requirements. A person or a group can form immortal architectural heritage which reminds us of the Hymiarites (Hymiarite Kingdom) led architecture. One of the building I am talking about is still there since about seven centuries. Houses in Sanaa are marked by their advanced structural style. Their construction reflect high level of welfare, attraction and beauty. The upper floors are built with bricks, and each floor is separated from the other with a well designed belt. Museums are also a part of Sanaa. It has two important and interesting museum. The National Museum, and the Military Museum. The National Museum was built on 12 October 1987. Its rooms contain many important archeological treasures. It has more than 17 thousand diverse archeological pieces dating back to different historical ages. This begins from the age of the past history and ends in the current age. Second, the Military Museum. It is located in Tahreer Square, and it dates back to the second half of the 19th century after Christians Osmanis built it in their second rule in Yemen. It exhibits historical treasures such as primitive weapons, inscriptions, manuscripts, photographs and portraits. The latter are related to the military history that is why they call it the Military Museum. Cultural institution in   Sanaa takes a role also. Sanaa has five different universities consisting of a large number of different facilities. It has the most important university in Yemen The Sanaa University which was established in 1970 as the first and the primary university in the Yemen Republic. Other universities that are located in Sanaa between the private and government universities is the University of Science and Technology, Al-Eman University, Saba University which was named after Queen Saba, and Queen Arwa University. The most important monument in Sanaa is Dar Al-Hajar or the Rock House which located a few kilometers from Sanaa. Any tourist that wouldnt visit has missed it because not seeing Dar Al Hajar is not seeing Sanaa. Most of the visitors forgets visiting this fantastic artistic place. The typical Yemeni architecture is what really makes the building so special and appealing. The palace was built as a summer residence by Imam Yahya in the 1930s. As for the political life in Sanaa it is just like the country. Yemen have entitled a presidential republic and a multiparty parliamentary democracy. The parliament consists of the House of Deputies and an appointed Upper Chamber, or Senate. A president is elected for a five year term and the current president of Yemen Republic is General Ali Abdullah Saleh. He have been ruling the country ever since he won his last campaign in 1999 and that is 12 years of presidency. The Yemeni constitution guarantees the political rights of its women, however, gender inequality is generally widespread in Yemen. In conclusion, Sanaa City is the historical and capital City of the Republic of Yemen. It is one of the most wonderful historical cities in the world and the middle east . Its important because the whole city has a one of a kind architecture that serves as being a live museum to other countries and tourists.

Ashcan School :: essays research papers

ASHCAN SCHOOL The Ashcan School was a movement which was integral and in a way 1 inevitable with the infancy of the twentieth century. This movement in art was brought about by a handful of artists who converged on New York City around the turn of the century.2 The major Ashcan artists who will be discussed later are Robert Henry ( 1865- 1929), George Luks (1866- 1933), Everett Shinn (1876- 1953), George Bellows (1882- 1925), John Sloan (1871- 1951), and William Glackens ( 1870- 1938).3 These were the major members of the Ashcan School. This is a group of artists who are credited with documenting the ordinary life on a human level in New York City during this incredible time of transformation. Because of these artists we have a picture of New York not based on the monuments or buildings but based on the interaction and the coexistence of the people who shaped the society which was emerging. The island of Manhattan was consolidated into the greater New York City in 1898. Because of this the city was transformed from a nineteenth century seaport with cobblestone streets into a twentieth century metropolis of skyscrapers and subways. The artists of the Ashcan movement saw this changing society in human terms. They saw this in a light which depicted the interaction of so many different cultures which were being thrust together. They documented these changes on a level which the ordinary person could understand. Because of the Ashcan School we have a picture of society which one really cannot understand amidst the overpowering spectacle of overpowering buildings and increasing technology.4 To understand the Ashcan movement it is necessary to look more closely at some of the major artists who were involved. George Bellows moved to New York in 1904 after he dropped out of Ohio State University following his junior year. Once in New York he enrolled in classes at The New York School of Art. He quickly became Robert Henri's star pupil and valued friend. Bellows was fascinated by New York City. He attempted to capture in his art the social change which he noticed in the city. By the time he was twenty four his art had the attention of the cities leading critics, and his work was shown regularly at exhibitions at the national academy of design. Bellows became the youngest artist ever to elected an associate of the National Academy of Design in 1909.

A Study on Employee Attitude and Leadership Behaviour

ABSTRACT The Research titled namely â€Å"A Study on Employee attitude & Leadership Style† is a research study conducted among various managers in different functional areas in Sify Software Limited & Everonn Education Limited. In this research study, the researcher has made an attempt to identify the various styles followed by leaders due to different behavior among employees. The study mainly focus on the various attitudes of employee’s in different groups and its impact of the performance if individual, group or team & organization. Further, the study also focuses on finding out the significant relationship between the attitude of employees and its impact of completion of module, work, deadlines, and target. This study is limited to the managers working at Sify Software Limited & Everonn Education Limited. The Researcher has proposed to use descriptive type of research & Analytical type of result. The Researcher has proposed to use descriptive type research, in order to collect the real facts from the respondent’s regarding the attitude of the employees. The Researcher has also proposed to use Analytical type of result to analyze the behavior of employees and its impact of deadline & productivity. Once the data has been collected from the respondents (Managers), the Researcher has proposed to use various statistical tools like Percentage Analysis, Weighted Average Method, Chi-Square Method, One-Sample Run Test, etc. , and in order to analysis the various types of behaviors, the researcher has also planned to use cause and effect of diagram. CHAPTER 1 INTRODUCTION 1. 1INTRODUCTION Employee values, attitudes, and leadership behavior play a very important role in enhancing employee work motivation and performance. Employee work values, attitudes and leadership behavior can carefully be adjusted to produce a strong impact on employee work motivation. It would, therefore, be interesting to examine the precise nature of their roles in influencing the intrinsic versus extrinsic motivation of employees. Individuals vary in their value systems. For example, achievement is a concern for the advancement of one’s career while concern for others may reflect caring, compassionate. Supervisory behavior may vary considerably in the same job situation. Behaviors such as encouraging other employees or helping others work on difficult tasks. A supervisory behavior may adopt democratic orientation or punishment when interacting with employees and thus may affect the work behavior. Though research on leadership styles, work values, and attitudes is concerned with finding the conclusions as to what specific leader behavior, work values and attitudes would produce a strong impact on employee work motivation and performance, no clear-cut conclusions have yet been rendered. It is, therefore, necessary to examine these issues, on a relative basis, which characteristics may act as more effective motivators in employee motivation and work performance. With such an understanding, management would better be able to use available motivational tools for their maximum impact on employee work performance. Thus the objective of this study is to examine the importance of values, attitudes and leadership behaviors in employee work motivation and performance. To gain a deeper insight into the exact nature of such influence, the roles of employee values, attitudes and leadership behavior in influencing intrinsic versus extrinsic motivation and performance are examined. Finally, the study explores the managerial implications of the findings and discusses the actions that might lead to improvements in employee motivation. VALUES, ATTITUDES AND EMPLOYEE WORK MOTIVATION The following description relates to values, attitudes, and employee motivation. VALUES Values are enduring beliefs that a specific mode of conduct or end state of existence is personally or socially preferable to an opposite or converse mode of conduct or end state of existence (Rokeach, M 1973). Some basic values, which are expected to affect the attitude and work motivation of an employee, would logically include: Family: The extent to which the job offers family well-being to the employees Recreation: The extent to which the job offers recreational facilities to the employees A sense of accomplishment: The degree to which the person feels the job gives the person a sense of accomplishment after the job is done. Advancing at the company: The degree to which the person feels the job will create opportunities for advancement. Financial security: The extent to which the job offers financial security to person. Integrity: The extent to which the job provides information accurately and emphasizes impartiality and recognizes different points of view ATTITUDES Attitudes are not the same as values. Attitudes are evaluative statements –either favorable or unfavorable—concerning objects people, or events. It has been treated both as a general attitude and as satisfaction with five specific dimensions of job: pay, the work itself, promotion, opportunities, supervision and co-workers (Smith, Kendall, and Hulin, 1969; Balzer and Smith et al, 1990). The combined effects of these factors produce for the individual some measure of satisfaction and dissatisfaction (Herzberg, Mausner, and Snyderman, 1959). Definitions of these five dimensions of the job are given as under: Definitions of key Job Dimensions Job DimensionsDefinition Work SatisfactionThe extent to which an employee is satisfied with work, including opportunities for creativity and task variety, allowing an individual to increase his or her knowledge, changes in responsibility, amount of work, security, and job enrichment (Balzer and Smith et al, 1990; Smith et al, 1969) Pay SatisfactionThe extent to which an employee forms an attitude toward pay based on perceived difference between actual pay and the expected pay. Expected pay is based on the value of perceived inputs and outputs of the job and the pay of other employees holding similar jobs or possessing similar qualifications (Balzer and Smith et al, 1990) Supervision SatisfactionThe extent to which an employee is satisfied with his or supervision, as measured by consideration and employee-centered actions of the supervisor and the perceived competency of the supervisor by the subordinate (Balzer and Smith et al, 1990, Herzberg et al, 1957) Satisfaction with promotionsThe degree to which an employee is satisfied with the Company’s promotion policy, including frequency of promotions, and the desirability of promotions (Balzer and Smith et al, 1990, Herzberg et al 1957) Co-workers’ SatisfactionThe work-related interaction and the mutual liking or admiration of fellow employees (Bazler and Smith et al, 1990, Smith et al, 1969, Alderfer, 1969) Overall Job SatisfactionThe extent to which an individual’s desires, expectations and needs are fulfilled by employment (Szilagi, Sims, and Terrill, 1977) 1. 2INDUSTRY PROFILE As the study is applicable only for e-Learning industry let us have a brief introduction about the software industry below. The current e-learning boom in India has added to the existing woes. Standards apart, the industry hangs on the edge where processes and players are dubious. Much of this blame can be put on the Indian government’s inability to put together a regulatory body. Unregulated and unstructured, the e-learning industry in India is likely to wreck havoc for the global e-learning industry as small vendors pile up huge â€Å"learning garbage† for clients worldwide. E-learning in India has come of age. Two decades and the nation already cherish several global e-learning players on its soil. This can be attributed to some basic reasons like cheap human resources, a large pool of English-speaking workforce and ‘business discounts’ offered by the central and state governments. Although exact figures of the size of the industry is not available, a conservative estimate shows the offshore e-learning industry at about $150 million in 2004-05, up almost by 200 percent in the last two years. In spite such impressive figures, the e-learning industry in India remains mired with a plethora of issues. Some of these issues include lack of uniform e-learning standards and workplace practices, and the lack of adequate human resources to power the spiraling upward growth. These concerns apart, government apathy has also bolstered fly-by-night e-learning entrepreneurs who eye quick bucks and increasingly deliver ‘learning garbage’ to a global clientele. Smaller vendors in India have setup e-learning business houses with paltry investments of a few thousand dollars – in the hope of getting a sizeable pie of the global e-learning business. Most of these short-term vendors run their shows from North India – from places in and around the National Capital Region of Delhi. The modus operandi for these vendors is simple. They rent in a couple of rooms in an urban area and advertise for resources in job websites and newspapers. Writers, designers and technology professionals – mostly unskilled – are hired by the dozens. The average salary of the employees ranges anything between $100 to $400 and the working hours stretch well over 72 hours per week. Next, these companies setup small sales calling teams to call up international clients asking for work. The sales pitch is often exaggerated and boasts of a few â€Å"big names†. To show their experience, these vendors cull-out a few odd CBT’s from other companies or ‘steal’ courses through their contacts. The basic quality that behooves a standard e-learning company is absent in these companies. Proprietors remain ignorant of even the most basic information that is essential to run the show. A Java programmer, for example, is asked to hone his skills in C++ or any other program since he is responsible for all ‘programming’ needs. Almost anyone who walks in for the position of writers is employed as an ‘instructional designer’, primarily because they can be asked to work for lesser salaries on the pretext that they lack instructional designing experience. Vendors also rely on these writers to validate the learning content for authenticity even when content validation remains the domain of the expert, the Subject Matter Expert (SME). The writers and designers are instructed to download content from Internet websites and ‘rewrite’ them before using it. A basic ignorance of the Internet medium on the part of the owners means that the writers are often confused with the content because no single idea or information on the Internet appears consistent. E-learning processes are virtually absent in these companies. All that offers a direct benefit to the proprietor becomes part of the practiced processes. A Project Manager, for example, may be required to recruit people, review e-learning courses, undertake marketing activities, and do just anything that catches the fancy of the owner. In some companies, it was observed that programmers were asked to work as typists. The motto: no resource should sit idle. Employees who work for more than 9 hours a day are neither paid additional remuneration nor are given facilities like cabs and food for their late stay and long hours of work. As an e-learning professional once remarked, â€Å"employees in these fly-by-night ventures reminds one of the rampant practice of human slavery in Africa and Arabian countries a few centuries back. Professional torture apart, these employees are also subjected to extremely inhuman conditions of work – congested workplace, outdated computers, stinking toilets, and the same paltry salary year after year. Employees in these companies too appear to have resigned to their fates – partly because their poor education that doesn’t stand them in good stead for jobs in big e-learning MNCs and also because most do not have a professional competence in English language. This phenomenon is rarely reported by any section of the Indian media, perhaps due to ignorance or for fear of antagonizing the international fraternity. The abysmal condition and the unplanned e-learning sector, however, have both a positive and a negative side to it. The positive side is that these e-learning ventures help to reinforce the fact that there is no alternate to quality, and quality comes from the big guys, not the fly-by-night operators. The flipside is that the employees in tiny Indian -learning ventures rarely get the exposure to standard work processes and world-class e-learning products thereby subjecting themselves to professional impairment. Unfortunate for the Indian e-learning industry, at a n era of globalization and information revolution, Indian laws too have failed to contain these IT hawks. While the existing labour laws do have provisions against inhuman practices in the private workplace, in practice they remain a mirage. Most of the employees neither have the financial resources to chase litigation nor are they willing to ‘waste’ their time. The Southern part of India presents a striking contrast to the North. Recent years have seen a rapid and strategic development of global e-learning companies in the South, in places like Bangalore and Chennai. Several global players have also setup their centers in Pune, Mumbai and Hyderabad. Not surprising, the South has become a favorite e-learning destinations for serious e-learning players because of the absence of the mayhem so rampant in the Northern part of the country. Although the same Indian laws apply to all states across India, security and infrastructure is usually better in the Southern states than in the North. Consequently, most of these global giants are reluctant to setup their operations in the North for obvious reasons: lax security, incompetent e-learning resources, and rampant corruption. However of all the paraphernalia, one primary reason that dissuades the big names in e-learning from setting bases in North India is the abysmally poor skill-sets of the workforce here. In an era of cut-throat competition, generalized skills fetch little or paltry returns. In the past companies like Tata Interactive Services, Brainvisa, Sify e-learning and Accenture have all failed to locate substantial trained workforce from the North for its setups in the South. Amidst all the rigmarole, smaller global clients seeking ‘cheap’ e-learning courses remain unconcerned about the operatives of these vile businessmen. The only thing that seemingly matters for them is ‘cheaper products’, even if it comes in poor quality or if the employees who developed them are subjected to inhuman practices. Its time that global clients shed their ignorance and act responsibly by seeking detailed credentials from smaller e-learning vendors in India on their HR processes, employee welfare schemes and workforce competence. Failing to do this will not result in the development of shabby e-learning courses. The state of e-learning in India, particularly the frenzy in North India, remains a serious concern for the industry. Either the law of the land has to haul-up the desperados or wait till the hawks eat up the industry for the worse. A regulatory authority is essential now, if the industry is to survive and prosper. Money-eyed hawks can’t be allowed to have a field day. If they hang around for long, the death of the industry in India is imminent. 1. 3 COMPANY HISTORY 1. 3. 1 SIFY SOFTWARE LIMITED Sify eLearning was formed in December 2000. With over 8 years of experience in the training domain and our speciality in Instructional Design and Interactive Multimedia Content Development, we have developed over 5000 hours of learning content comprising Web based training (WBT), Computer based training (CBT), and Instructor Led training (ILT) courses. We have close to 300 employees located in our offices in India, the US, UK, and the Middle East. In India, Sify's offices are located in Chennai, Delhi, Mumbai, and Bangalore. Sify eLearning, which ranks among the top three eLearning Services providers in India, is a part of Sify Technologies Ltd. (NASDAQ:SIFY), with a revenue of US$150 million in 2008. Sify Technologies (www. sifycorp. com) is a pioneer and leader in the Internet, networking, and e-Commerce services in India and serves more than 1500 corporate and 600,000 retail consumers. We are proud to be the preferred eLearning vendor to many Fortune 100 companies. 1. 3. 2EVERONN EDUCATION LIMITED Everonn is one of the leading educational companies in India. Everonn today is the largest VSAT education network in the World. Everonn is listed in both the NSE and BSE. With a firm belief that technology-enabled learning can truly nullify social and economic boundaries, Everonn’s achievements have helped millions of students achieve their dreams. From its pioneering VSAT-enabled virtual and interactive classrooms to its emphasis on offering only the highest-quality content to students, Everonn’s quest for excellence has enabled the company to repeatedly break new grounds in the Indian education industry. Everonn’s commitment to a better standard of education is the guiding principle behind all its activities, from making Pre-school toddlers school ready to enhancing the employability of college students and providing the best entrance exam guidance in the nation. 1. 4PROBLEMS IDENTIFIED The Research titled namely â€Å"A Study on Employee attitude & Leadership Style† is a research study conducted among various managers in different functional areas in Sify Software Limited & Everonn Education Limited. In this research study, the researcher has made an attempt to identify the various styles followed by leaders due to different behavior among employees. The study mainly focus on the various attitudes of employee’s in different groups and its impact of the performance if individual, group or team & organization. Further, the study also focuses on finding out the significant relationship between the attitude of employees and its impact of completion of module, work, deadlines, and target. This study is limited to the managers working at Sify Software Limited & Everonn Education Limited. 1. 5NEED FOR THE STUDY The need for the study is to bring out the various attitude of employee in different groups and its impact on the performance of individual, group or team & organization. This research study is restricted to employees working in Sify Software limited & Everonn Education Limited. Generally employees working in any software companies are from different background in the sense they are from different regions, different culture, language, belief, Qualification, religion, communities etc. , which generally varies from the employees working in other sectors. This difference in attitude of employees is a very big challenge for software companies since it leads to many conflicts among the employees that affect the conducive working environment of the organization. In this study the researcher mainly focuses on changes in attitude of employees and the level of impact on their performance. Further the researcher has made an attempt to analyze the change in leadership behavior due to changes in employee attitude. In addition, the study will also be helpful in finding out the significant relationship between the attitude of employees and its impact on completion of module, work, deadlines, and target. 1. 6OBJECTIVE OF THE STUDY 1. 6. 1PRIMARY OBJECTIVE 1. To study the changes in attitude of employees and the behavioral changes of leadership at Sify software limited & Everonn Education Limited. 1. 6. 2SECONDARY OBJECTIVES 1. To identify and analyze the relationship between employee attitude and leadership behavior in Sify Software Limited & Everonn Education Limited. 2. To analyze the level of impact of leadership behavior on the team and performance of team. 3. To find out various ways to improve the attitude of people towards organizational commitments. 4. To identify the relationship between the attitude of employees and their performance towards their job. 1. 7SCOPE OF THE STUDY The study may help to find out the style to be adapted by leadership that may help them to effectively control the attitude of employees and also it helps to influence the workers and to extract work from them. This study may show the various characteristics of employees and its impact on the performance. Generally employees working in any software companies are from different background in the sense they are from different regions, different culture, language, belief, Qualification, religion, communities etc. , which generally varies from the employees working in other sectors. This difference in attitude of employees is a very big challenge for software companies since it leads to many conflicts among the employees that affect the conducive working environment of the organization. In this study the researcher mainly focuses on changes in attitude of employees and the level of impact on their performance. CHAPTER 2 LITERATURE SURVEY 2. 1REVIEW OF LITERATURE ?Attitudes are not the same as values. Attitudes are evaluative statements –either favorable or unfavorable – concerning objects people, or events. Employee values, attitudes, and leadership behavior play a very important role in enhancing employee work motivation and performance. Employee work values, attitudes and leadership behavior can carefully be adjusted to produce a strong impact on employee work motivation. It would, therefore, be interesting to examine the precise nature of their roles in influencing the intrinsic versus extrinsic motivation of employees. ?Leadership Theory & Leadership Styles: Leaders and followers each have different traits, values and levels of motivation. Theories that explain leadership effectiveness in terms of situational moderator variables are called contingency theories of leadership (Yukl 2006). Fiedler’s (1964) contingency model of leadership effectiveness is contingent upon the interaction of leadership style and situational favorableness (Liu et al. 2003). Thus, leader effectiveness is the product of many variables related to the followers, the task, and the organization (Tatum, et. al. , 2003). Transformational leadership theory emphasizes longer-term and vision-based motivational processes (Bass & Avolio, 1997; Liu et al, 2003) and attempts to capture the emotional and symbolic aspects of leadership, helping researchers understand how leaders influence followers and motivate them to make self-sacrifices, putting the needs of the mission or organization above materialistic self-interests (Yukl, 2006). Researchers have found that most managers believe there is no single universal style of leadership applicable in all situations (Yun, Cox, and Sims, Jr. , 2006; Lord et al. , 2001). For example, a task-oriented leadership style may be most appropriate where a job involves psychologically immature or inexperienced workers; whereas, a relations-oriented leadership style may be most appropriate where workers are highly experienced and can be trusted to work autonomously (Tatum, et. al. , 2003). ?Group Types: Yukl (2006) defines several types of teams that can be found within an organization; two such teams include: Functional and Cross-Functional. Yukl (2006) provides the following about each team: â€Å"Functional teams are characterized by members of an organization with specialized jobs but are all part of the same basic function (e. g. maintenance, quality, etc. ). These teams operate for a long duration of time with membership that is relatively stable. Cross-Functional teams are characterized by members from a combination of functional subunits (e. g. quality, production, sales, and maintenance) working together on projects that require joint problem-solving skills. These teams operate until their task is completed. Membership may be stable over the life of the team or it may change as some functions increase/decrease in importance†. Leadership Credibility: Credibility is the foundation of leadership, and employees want their leaders to be honest, inspiring, competent, and forward looking (Kouzes and Posner, 2000). The credible leader must be seen as well informed and worthy of belief (Stoner, 1989). Credibility n urtures collaborative, cooperative relationships where employees assume responsibility for accomplishing work-related objectives voluntarily (Gabris & Ihrke, 1996). For credibility to exist there must be trust between leader and follower (Kouzes & Posner, 2000). Leadership credibility deals with perceived believability toward the leader-supervisor as someone an employee can trust in a supervisor-subordinate relationship (Gabris & Ihrke, 1996). Organizational Justice: Organizational justice theory is intimately tied to leadership and decision processes (Tatum, et. al, 2003) and is based on the idea that a set of justice rules is used by individuals to evaluate fair treatment; and the extent to which those rules are satisfied or violated determines perceptions of justice or injustice (Mayer, et al. , 2007). Procedural justice refers to the perceived fairness of the methods used to make organizational decisions (Tepper, et. al. , 2006; Bauer, et al, 2001). In procedural justice, employ ees are concerned about whether the decision process is fair and the process used to determine the outcome was just (Fernandes & Awamleh, 2006). Perceptions of fair procedures enhance employee acceptance of organizational outcomes (Latham & Pinder, 2005), lead to organizational commitment (Lind & Tyler, 1988) and satisfaction at the individual level (De Cremer, 2007). Shared perceptions of justice at the group level are positively related to satisfaction and commitment to the organization (Mayer, et al. , 2007). Just outcomes signal to employees that they are valued by the organization (Tyler & Lind, 1992). Individuals experience procedural injustice when they are denied voice and decision control (Tepper, et. al. , 2006). Interactional justice is defined as the interpersonal treatment people receive as procedures are enacted (Bies & Moag, 1986; Colquitt, 2001). Interactional justice is concerned with how information is communicated and whether individuals affected by a decision are treated with respect and dignity (Fernandes & Awamleh, 2006). ?Group Commitment: Commitment is believed to affect organizational performance (Fiorito, et al. , 2007) and outcomes such as job satisfaction (Williams & Hazer, 1986). Commitment is strongly influenced by leadership (Kouzes & Posner, 2000). When employees feel unfairly treated, they may respond affectively with low commitment (Latham & Pinder, 2005). The effect of leadership style on group interaction depends on both the consistency of the leadership style and the attitude group members have toward the leadership style (Kahai, Sosik, & Avolio, 1997). Describing the task in a way that links it to member values and ideals, explaining why a project or task is important, involving members in planning strategies for attaining the objectives, and empowering members to find creative solutions to problems (Yukl, 2006). If members see leadership as legitimate, they should remain more attached to the team and exert more effort to benefit it (Colquitt, Noe, & Jackson, 2002). ?It is readily accepted that organizational change impacts employees in a variety of ways (French, Bell, & Zawacki, 2000). Consequently, the impact of organizational change on employee attitudes has received considerable research attention (e. g. Gardner, Dunham, Cummings, & Pierce, 1987; Griffin, 1997; Lines, 2004; Saari & Judge, 2004; Schweiger & DeNisi, 1991). Research indicates that employee attitudes are related to how individuals perceive or react to change (Mossholder, Settoon, Armenakis, & Harris, 2000). This is important since positive perceptions of change can enhance the implementation of these organizational initiatives (Lines, 2004; Armenakis, Harris, & Feild, 1999). In this study, employee attitudes are investigated when organizational change is caused by the introduction of new technology. As depicted in Figure 1, salient attitudes of interest include job satisfaction, organizational commitment, intent to turnover, and job stress. The most-used research definition of job satisfaction is by Locke (1976), who defined it as â€Å". . . a pleasurable or positive emotional state resulting from the appraisal of one’s job or job experiences† (p. 1304). Implicit in Locke’s definition is the importance of both affect, or feeling, and cognition, or thinking. When we think, we have feelings about what we think. Conversely, when we have feelings, we think about what we feel. Cognition and affect are thus inextricably linked, in our psy-chology and even in our biology. Thus, when evaluating our jobs, as when we assess most a nything important to us, both thinking and feeling are involved. Continuing this theoretical development, Judge and his colleagues (Judge & Bono, 2001; Judge, Locke, Durham, & Kluger, 1998) found that a key personality trait, core self-evaluation, correlates with (is statistically related to) employee job satisfaction. They also found that one of the primary causes of the relationship was through the perception of the job itself. Thus, it appears that the most important situational effect on job satisfaction—the job itself—is linked to what may be the most important personality trait to predict job satisfaction—core self-evaluation. Evidence also indicates that some other personality traits, such as extra-version and conscientiousness, can also influence job satisfaction (Judge, Heller, & Mount, 2002) In the research literature, the two most extensively validated employee attitude survey measures are the Job Descriptive Index (JDI; Smith, Kendall, & Hulin, 1969) and the Minnesota Satisfaction Questionnaire (MSQ; Weiss, Dawis, England, & Lofquist, 1967). The JDI assesses satisfaction with five different job areas: pay, promotion, coworkers, supervision, and the work itself. The JDI is reliable and has an impressive array of validation evidence. The MSQ has the advantage of versatility—long and short forms are available, as well as faceted and overall measures. Another measure used in job satisfaction research (e. g. , Judge, Erez, Bono, & Thoresen, in press) is an updated and reliable five-item version of an earlier scale by Brayfield and Rothe (1951). All of these measures have led to greater scientific understanding of employee attitudes, and their greatest value may be for research purposes, yet these measures may be useful for practitioners as well. In practice, organizations often wish to obtain a more detailed assessment of employee attitudes and/or customize their surveys to assess issues unique to their firm. ?Job satisfaction is one of the most extensively researched work-related attitudes (Loscocco & Roschelle, 1991). Saari and Judge (2004), however, observed that HR practitioners lack thorough knowledge of job satisfaction and related antecedents. Job satisfaction is operationally defined as an individual's assessment of the degree to which their work-related values have been achieved (Locke, 1969; Locke, 1976). Research suggests that organizational change has a discernable impact on job satisfaction (see, for example, Ferguson & Cheyne, 1995) which is associated with organizational citizenship behaviors that are beneficial to organizational effectiveness (Organ, 1990). ?Organizational commitment is also a frequently studied job attitude (Lines, 2004; Loscocco & Roschelle, 1991). Definitions and conceptualizations of the organizational commitment construct are numerous and diverse. Morrow (1983) observed at least 25 different conceptualizations of organizational commitment. Despite this diversity, O'Reilly and Chatman (1986), among others, suggest that psychological attachment to an organization is a theme underlying most conceptualizations of organizational commitment. Of particular interest in this study is the relationship between affective organizational commitment and reactions to the organizational changes since individuals with high levels of affective commitment tend to exert extraordinary effort on behalf of an organization (Porter, Steers, Mowday, & Boulian, 1974). In addition, individuals with high levels of affective commitment are likely to remain with an organization because they want to remain with the organization (Porter et al. , 1974), not because they have no other alternatives or because of social pressure. CHAPTER 3 RESEARCH METHODOLOGY 3. 1PROPOSED METHODOLOGY 3. 1. 1FOR EMPLOYEES The Researcher has proposed to use Qualitative and Analytical type of research. The Researcher has proposed to use Qualitative type of research, to assess the behavior of various employees in different teams which has an impact on overall performance of the team. The Researcher has also proposed to use Analytical type of result to analyze the effect of behavior on their individual performance towards their relationship with peers etc. 3. 1. 2FOR MANAGERS To assess the changes in leadership behavior due to changes in employee attitude, the Researcher has used the same Qualitative and Analytical type of research design. 3. 2RESEARCH DESIGN The research design is the blue print for fulfilling objectives and answering questions of specific research problem. A research design is purely and simply the framework a plan for a study that guides the collection and analysis of the data. The research designs used in this project are listed below. 3. 2. 1 DESCRIPTIVE RESEARCH To describe the characteristics of certain groups e. g. users of a product with different age, sex etc. , to determine whether certain variables are associated e. g. , age and usage of a product. 3. 2. 2 ANALYTICAL RESEARCH To analyze the behavior of employees and its impact of deadline & productivity. 3. 3DATA COLLECTION METHOD In this study the researcher has proposed to use both Primary and secondary data. 3. 3. 1PRIMARY DATA Primary data will be collected through a structured Questionnaire from the target respondents.

Assessment criteria in the standards Essay

1. Define person-centred values (1.1.1) Person-centred values include: Treating people as individuals for example give the resident choice what they want to wear, to eat, where they want to be, if they want go shopping. Taking account choices, wishes and desires. Supporting people to access their rights by giving them information about choices that they have, and helping them to understand. Supporting people to exercise choice in every day live activity Treating people with dignity and respect in there decisions by involving as few staff member as possible during the personal hygiene, closing the doors and curtains, knocking on the door. Recognising that working with people is a partnership rather than a relationship controlled by professionals 2. Explain why it is important to work in a way that embeds person centred values (1.1.2) see more:explain factors that contribute to the wellbeing of an individual It is important to work in these ways, to meet the needs of the individual to improve self esteem and confidence. To provide the best possible quality care service by treating people as individual and respecting there choices. To ensure a good quality of life of the individual so they can feel like in there own homes, and take part or not in a activity, treat the individual as you would want to be treated 3. Describe how to find out the history, preferences, wishes and needs of an individual (2.2.1) Sources of information to find out the wishes and needs of an individual include asking: – the individual – family – friends – other carers – other professionals i.e. GP, social worker, nurse – referring to documents i.e. care plans, reports and other records. 4. Describe how to take into account the history, preferences, wishes and needs of an individual when planning care and support (2.2.2) When planning care and support we must appeal to documents i.e. care plans, reports and other records, involve person asking them, for example giving them choices about all aspects in there live eg: asking person hot or cold drinks, tea or coffee, ask every time. Also I can involve family and friends in decisions if needed, or take decision in the best interest of the individual. People wishes and choices may change so carers should be aware of that. 5. Explain how using an individual’s care plan contributes to working in a person-centred way (1.1.4) A Care Plan may be known by other names (e.g.: support plan, individual plan). It is the document where are detailed day to day requirements and preferences for care and support. It must included: Health, employment, education, social, religious and cultural. Using a individuals care plan means that I working towards the individuals choices and wishes because individuals should be involved in planning of there own care plan. 6. Define the term ‘consent’ (3.3.1) Consent is agreement to an action i.e. in social care agreeing to a bath or a shower, to medication, agreement to have details shared with others. 7. Explain the importance of gaining consent when providing care or support (3.3.2) It is important to gain consent so the person will feel comfortable and happy about the activity. If I gain the consent the individual will be more likely to co operate. Without consent the person may become distress and upset and this could provide dangerous situation when they can harm themselves or others Lack of consent could be construed as abuse i.e. forcing an individual to have a shower when they have not agreed. 8. Describe how to establish consent for an activity or action (3.3.3) Consent can be in different forms and includes: Verbal consent. This should involve the individual and language used mast be simple and recognisable by the individual. Communication should by checked be repeating the question. Any physical disease should be taken into account eg: deafness, vision problem. Written consent. The individual mast understand what are they signing for. Consent via a representative or advocate. 9. Explain what steps to take if consent cannot be readily established (3.3.3) Steps to take when consent cannot be established include: Not continuing with the task. Ask individual about the reason they not consenting. Find out if there is that can be solved straight away e.g. Person may not be ready, he may ask for another 5 minutes. Reporting to the supervisor or manager if the problem cannot be solved immediately. Recording the information in the daily care plan 10. Define what is meant by active participation (4.4.1) Active participation is a way of working that recognises an individual’s right to participate in the activities and relationships of everyday life as independently as possible; the individual is regarded as an active partner in their own care or support, rather than a passive recipient 11. Describe how active participation benefits an individual (4.4.1) Benefits include: Sense of well-being for the individual means that the person feel good about themselves. Sense of purpose on every day live. They can enjoy life Engagement in daily activity which give the person a sense of achievement an stimulation which can be physical and mental 12. Identify possible barriers  to active participation and describe ways of reducing them (4.4.2) †¢ Barriers include: †¢ issues over physical access †¢ lack of information in accessible formats †¢ emotional barriers such as lack of confidence †¢ professional support staff taking over †¢ family carers who find it hard to let go 13. Describe ways of encouraging active participation (4.4.4) Ways of encouraging participation include: – discussion and encouragement with the individual – providing useful information – using friends and family to encourage – ensuring appropriate activities – peer-group encouragement – persuasion techniques – highlighting the benefits of the activity 14. Identify ways of supporting an individual to make informed choices (5.5.1) Ways of supporting an individual to make informed choices include: – discussion with the individual or advocate – providing relevant information which is accessible and understandable e.g. It should be in a language that is understandable to that person. If the person that cannot read I may use pictures instead – guidance from friends or family – using an advocate or support service 15. Explain why risk taking can be part of an individual’s choices (5.5.2) Risk-taking means being aware of the potential hazards but still carrying on with the activity. I can reduce the risk so that person choice could by meet. For example when individual want make a cup of tea I will let him to take a cup, put a tea bag in cup, but I will fill the cup with hot water. 16. Explain how agreed risk assessment processes are used to support the right to make choices (5.5.2) Risk Assessment Processes include: Risk assessing in activity so that the potential risk can be identified, in this way we can look to reduce the risk. The person can make a choice about activity. In this way the person views and opinions are respected. All risk assessment should be recorded and reviewed 17. Explain why a worker’s personal views should not influence an individual’s choices (5.5.3) Personal views should not influence an individual’s choices because choices that other people make are not ours choices. Everyone needs to be able to make their own choice. 18. Describe how to support an individual to question or challenge decisions concerning them that are made by others (5.5.4) Support an individual to question or challenge decisions includes: Encourage questions and comments from the individual, making sure that they understand Give the individual time to speak and be prepared to listen what they want to say Assist the individual to ask for a second opinion, from somebody who can have more experience, information and advice(sign posting) Speak/refer the individual to a senior member of staff to discuss issues and way to solving them. If is necessary use the complaints procedure. 19. Explain how individual identity and self-esteem are linked with wellbeing (6.6.1) Individual identity is about who I am, my experiences, my beliefs, culture, religion. Self esteem is filing good about myself, being happy and content, having confidence. This two are linked to well being, because well being is about being happy with yourself and your life. 20. Describe attitudes and approaches that are likely to promote an individual’s wellbeing (6.6.2) Attitudes and approaches that are likely to promote an individual’s well-being include: Being treated as an individual so your choices are respected and acknowledged like some of the people don’t eat meat and we have to give them other choice which does not include meat. So it is treating people witch dignity and respect giving them choices. Good communication is needed so everybody understood each other. 21. Identify ways to contribute to an environment that promotes wellbeing (6.6.2) I have to be sure that environment is not to hot or not too cold. If it is too hot I can put a fan on. If it is too noisy I will look at ways to reduce the level of noise. If the individual does not like other person I will put him next to that person. They may be people that really like each other and I will encourage this friendship. Furnishing and decoration can be involved in a person wellbeing. I would ask the person what kind of decoration they like. I will make sure that chairs, bed are comfortable and what the person want. Once you have completed, your Learning Advisor will be able to cross reference the knowledge into UNIT 4222-207 of the diploma (EXCEPT 1.1.3)

Inference Questions in ACT Reading Strategies + Practice

Inference Questions in ACT Reading Strategies + Practice SAT / ACT Prep Online Guides and Tips Questions that ask you about what infomation can be inferred from a line or series of lines on ACT Reading comprise about 15% of ACT Reading questions (based on my analysis of 4 publicly available ACTs). In order to answer these inference questions correctly, you must be able to understand what is written in the text and take one tiny, logical step beyond what is directly stated. But how are inference questions asked, and what ACT Reading strategies can you use to answer them? Keep reading to find out and prep for this important question type! feature image credit: Stevie Nicks by Trish Hamme, used under CC BY 2.0/Cropped from original. What Are Inference Questions? Inference questions on ACT reading ask you to interpret or infer the meaning (rather than function) of a phrase, line, or series of lines. Unlike with detail questions, this meaning asked about in inference questions will not be directly stated in the text, which is why inference questions use wordings like â€Å"can be reasonably inferred that† or â€Å"suggests that.† Since there can only be one correct answer, however, the answers to inference questions cannot be subjective or ambiguous. On ACT Reading, there are three main subcategories of inference questions: deduction, speculation, and examination questions. Type 1: Deduction Deduction questions are the simplest type of inference questions, because they only ask you to fill in missing information. In some ways, they are very similar to detail questions, except the paraphrasing that you must do in order to answer them requires you to make a logical deduction. Here's an example of a deduction question: It can reasonably be inferred from the passage that the woman most strongly desires to attain which of the following qualities from dreaming? A. RelaxationB. Self-awarenessC. EntertainmentD. Self-control For this example, I’ll save you the work of having to go through the passage and find the relevant lines (although that’s part of what makes inference questions challenging on the ACT). Here is an excerpt from the opening of the passage with the information you need: The woman never dreams and this makes her intensely miserable. She thinks that by not dreaming she is unaware of things about herself that dreams would surely give her. She doesn’t have the door of dreams that opens every night to question the certain- ties of the day. She stays at the threshold, and the door is always closed, refusing her entrance. My thoughts: So the woman â€Å"never dreams† which makes her â€Å"intensely miserable.† Why is she miserable? Because â€Å"she thinks that by not dreaming she is unaware of things about herself that dreams would surely give her.† So she’s unhappy about not dreaming because she thinks it’s stopping her from gaining awareness about herself (self-awareness). To take a step further, then, self-awareness is something that she wants to gain. The answer to this question is B. There will be a more full walkthrough of an inference question later on in this article – the point of that was to show the itsy bitsy step you have to take beyond what is written to answer inference questions. This is not like high school English literature classes, where you’re encouraged to make any interpretation you can, as long as you can back it up with enough words/rambling; you are really only making a logical extension from things that are directly stated in the passage. Some examples of how these questions have been asked on the ACT (modified for your entertainment): â€Å"It can most reasonably be inferred that the narrator’s discovery that an error has been made in programming the Mars probe is for him a source of:† â€Å"It can reasonably be inferred from the passage that before Harrison’s efforts, other individuals trying to solve the problem of space travel had failed to:† â€Å"The passage suggests that Armstrong’s most important contribution to science was his:† Type 2: Speculation This second subtype of questions ask you to speculate (hence the name) about the meaning of a statement, description, or something else in the passage. Speculation questions can be worded similarly to function questions, but the answer choices and the skills needed to answer the questions differentiate them. Example: In the context of the passage, the statement â€Å"All the guitars are made from certified wood† (lines 34–35) most nearly suggests that Gomes’s workshop: To turn this into a function question, the question would have to change to the following: â€Å"In the context of the passage, what is the function of the statement ‘All guitars are made from certified wood (lines 34-35’)." ...to which the answer would be something like "demonstrate that there is accountability at every level of the instrument making process." Instead, the question as it is currently worded asks "what does [the description] say/what’s the implication or suggested meaning of this statement/what does this emphasize about that other thing?" Here are a few more examples of how this sort of inference question is asked: â€Å"The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to:† â€Å"The paradox mentioned in the second paragraph (lines 9–14) is best described by which of the following statements?" â€Å"It can most reasonably be inferred from the passage that when the narrator says, â€Å"I didn’t see the red, yellow, and purple clusters that meant flowers to me† (lines 30–31), she is most nearly indicating that:† â€Å"When the narrator says, â€Å"I began to think of the present more than of the future† (lines 80–81), she most likely means that meeting Eugene led her to:† â€Å"It can most reasonably be inferred that for the narrator, the image of the diver bursting through the ocean’s sparkling membrane† (line 52) symbolizes her:† â€Å"By her statements in lines 77–80, the narrator is most nearly asserting that:† Type 3: Examination The wording of examination questions is very close to that of deduction questions, often starting with the phrase "It can reasonably be inferred that..." Rather than asking about specific facts, however, examination questions ask about the internal thoughts, feelings, or motivations of the narrator, author, or someone mentioned in the passage. Every examination question can basically be boiled down to "What would [that person] think about [this thing]?" Examination questions are the most complex type of inference question, because they ask you to get into the head of the author, narrator, character, or other person mentioned in the text. Furthermore, these types of questions often show up on paired passages, asking with the author of one passage would think about something the author of the other passage discussed. See below for some examples: â€Å"It can reasonably be inferred from the passage that the narrator regards her initial discovery of the truth about the reason the Mars probe failed as:† â€Å"It can reasonably be inferred from the passage that within the scientific community the year the passage was published, the small-comet theory was:† â€Å"It can most reasonably be inferred from the passage that regarding NASA, the author feels:† It can reasonably be inferred that after seeing the first man walk on the moon, compared to the narrator of Passage B, the narrator of Passage A felt: 20-Funny-Shocked-Cat-Memes-3 by Sparkle Motion, used under CC BY 2.0. As I believe I've said before, it’s a shame the answers to questions on the ACT cannot be cat pictures. Because that's probably the most concise description of how the narrator of Passage A felt. 5 Fabulous Strategies to Attack ACT Reading Inference Questions Today, I have gathered together for you five top strategies here to help you with inference questions. Some of these strategies are more useful for certain passage approaches (for instance, if you read the pasage thoroughly, you probably don't need to look for context as much as students who skim or start with the question first). Some advice, however, is useful for everyone Look For Context One weird thing that the ACT Reading section likes to do (and the SAT Reading does NOT do) is to ask you to make inferences about things from the passage...without providing any location information. I personally think that this is a pointless exercise, because all it does is give you less time to think because you're scrambling through the passage to even find the information being asked about in the first place. Although I suppose that this is a skill that could come in handy in college/university if you haven't done the reading for the class and are unexpectedly called upon to answer a question about it. In any case, even after you’ve found the thing being asked about in an inference question on ACT Reading (for instance, â€Å"the first woman to command a mission to the International Space Station†), you might find that that sentence may not contain all the information you need to answer the inference question. If you're struggling with an inference question because you need more context, the best places to look are at the sentences directly before and after the phrase, sentence, or lines you're given in the question. In those cases where you need even more context to answer inference questions, like knowing the bigger picture/main point/perspective of the text/author, I find the best strategy is to circle the question and come back to it after you’ve answered relevant big picture questions (such as questions about the paragraph/section the lines in question are in, or even questions about the whole passage). Answer In Your Own Words I believe that this is the most important strategy for answering inference questions correctly. If you can come up with the answer in your own words before you look at the answer choices, you will more easily be able to sidestep the traps the ACT has set for you. Why? Because if you answer the question using your own words, you're far more likely to only include relevant (and accurate) information. Your answer for â€Å"Garrison mentions the impact of a certain kind of meteor in order to illustrate†¦Ã¢â‚¬  will probably not be as elegant as the answer choices, but if you've done your job and only based your answer on the text, you will have a far easier time of picking the right answer (all you have to do is choose the answer choice that best matches your own). Wrong answer choices often have irrelevant information, or contain interpretations that â€Å"seem like they could be true.† This is especially annoying because, as I stated earlier, high school classes train you to see a situation from as many points of view as possible, so your impulse may be to try and prove how each answer COULD be true. No! Don't listen to it! There is only one right answer on the ACT, and even inference questions will not require you to assume much beyond what is written. If you start with your own answer in your own words, it's a lot easier to choose the right answer choice (which has the correct answer, but in the ACT's own words). Nail Down Other ACT Reading Skills As I was completing my analysis of ACT Reading sections by question type, I had this realization: inference questions are often the trickiest type of questions because you need several of the other Reading skills in order to answer them successfully. Take this question: It can reasonably be inferred from the passage that the narrator thinks her hometown has: F. improved significantly over the years.G. made little genuine progress.H. remained about the same as it was years ago.J. a chance of being rebuilt as it used to be. To answer this question correctly, you need... Little Picture skills. You need to figure out where in the passage the narrator indicates she is thinking about her home town and how it has changed. Big Picture skills. You need to be able to scan passage to get a sense of the attitude of the narrator. Even if all you're able to figure out is the general tone of the passage (is it positive or negative towards her hometown? Which answers are positive and which are negative?), you might be able to get rid of some answer choices. hammer time by Seniju, used under CC BY 2.0/Cropped from original. Let your will be as the hammer and the nails as the ACT Reading skills you will hammer into the surface of your brain. I don't know what your fingers are in this analogy, though. Answer ACT Reading Questions In The Order That Works For You Something that it can be hard to wrap you mind around is that you don't have to answer questions in the order of they appear on ACT Reading. Going out of order runs you the risk of accidentally skipping questions, but the time you may save from answering questions in a particular order could make up for it (since you could use that extra time to make sure you've answered all the questions and filled out the right answers). I've created three different scenarios of the order in which you could answer questions, depending on how you approach the passage. If you are a quick and thorough reader, and read each passage in full before answering questions, I recommend that you start with big picture questions before moving on to inference and function questions. The advantage of being able to read quickly (and thoroughly) is that you can answer questions about larger amounts of text while they're still fresh, so it makes sense to start out with those questions, rather than getting bogged down in detail with little picture or vocab in context questions. If you read quickly enough to get through the passage and still have plenty of time to answer the questions, going in order is possible, but as someone who reads a book every couple of days (that is, I read quickly), I would still recommend starting with big picture questions and then moving on to inference questions. If your approach to ACT Reading involves reading the questions, then going back to the passage as needed, my advice is the complete opposite: start with little picture and vocab in context questions before moving on to inference questions. The answers to those kinds of detail questions will provide more information about the author and topic being covered, which in turn will provide context that might be useful for answering inference questions. If it turns out that you need "big picture" information to answer a particular inference question, you can always mark that question and come back to it later. If you start out ACT Reading by skimming the passage, then answering what questions you can before going back to the passage, I recommend getting both big and little picture questions out of the way before you move on to inference questions. Unless the phrase, sentence, or lines being asked about in an inference question was/were in the part of the text you read in your skim-through, it's unlikely you would be able to answer it right off the bat, whereas you might have the information you need to answer big picture questions and little picture questions (because you know where those details are likely to be) from skimming. Eliminate Answers The fundamental rule to answering every ACT Reading question is that you must eliminate three wrong answers. While answering the question in your own words first can make eliminating wrong answers easier (since you're looking for answer choices that match the answer you came up with), this is not always the case for inference questions. On occasion, I have found myself frustrated with inference questions because the inference I make from the text is correct, but it's not the information the ACT is looking for. As an example, for the question "It can most reasonably be inferred that the narrator’s discovery that the last of Boston's excessive snow melted on July 14th was to her a source of:" my initial instinct was that this fact was an endless source of jokes for the narrator, when in fact the question was asking about the narrator's feelings (and so none of the answer choices matched my inference, even though it was possibly also correct). So if you are in a situation where you haven't been able to use context and answer the question in your own words in a way that matches up with the answer choices, what do you do? Going through each answer choice might seem daunting at first, since each answer is has multiple facets to it. In actuality, though, complicated answer choices are easier to eliminate, because if any part of the answer choice is false, you can cross it out. Here's an example: Each of the three projects described in the passage reveals: A. the increasing antagonism between the grandfather and grandson.B. the errors the narrator makes and the disapproval they bring from others.C. that such incidents set the stage for the Bryant family traits to emerge.D. that the narrator is determined to avoid being ungrateful, hateful, or overly fastidious. If you can eliminate any part of the answer choice, you can eliminate the whole thing. Take answer A. the increasing antagonism between the grandfather and grandson. Is there antagonism between grandfather and grandson? If not, ELIMINATE (spoiler: there is not) Is that antagonism increasing? If not, ELIMINATE Do the projects show that the antagonism between the grandfather and grandson is increasing? If not, ELIMINATE As you can see, there are many chances for elimination – it should be really hard for an answer to make the cut. For this question, the correct answer, C, passes this test: there are incidents (the three projects) and they do set the stage for Bryant family traits to emerge. Inference Questions: A Walkthrough through Real Questions Before giving you some practice inference questions to work on, I wanted to do a walkthrough of answering an inference question. I'll have way more in depth explanations in this walkthrough than you would have to justify to yourself on the test, because I want to make sure my reasoning is clear, so don't be intimidated by how detailed it gets. My internal thought process is presented in italics. Here's the question: The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: A. feel more like a patient than a physician.B. become a more important part of the real world.C. understand his patients’ illnesses better.D. see if being a naturalist is like being a physician. Rephrase the question: change it from â€Å"why does the author leave the hospital† to â€Å"what’s the main thing that leaving the hospital let the author do?† Here is that last paragraph: With this in mind, I have taken off my white coat, deserted, by and large, the hospitals where I have spent the last twenty-five years, to explore my subjects’ lives as they live in the real world, feeling in part like a naturalist, examining rare forms of life; in part like an anthropologist, a neuroanthropologist, in the field- but most of all like a physician, called here and there to make house calls, house calls at the far borders of human experience. Step one: Look for context Luckily, this question gives specific location information (last paragraph), so I don’t have to hunt all through the passage for the information to answer the question. magellan by fPat Murray, used under CC BY 2.0/Cropped from original. Monkey and binoculars: not necessary for finding the answers to inference questions, but still adorable. Step two: Answer in my own words So the main thing that leaving the hospital to visit his patients lets the author do is â€Å"explore my subjects’ lives as they live in the real world,† which involves â€Å"feeling in part like a naturalist, examining rare forms of life; in part like an anthropologist, a neuroanthropologist, in the field- but most of all like a physician† Step three: Can I eliminate any answers based on my answer in my own words? The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: A. feel more like a patient than a physician. No, because it says he feels â€Å"most of all like a physician.† I can eliminate this straight off the bat! The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: B. become a more important part of the real world. Mentions something about the real world in the passage. not sure. Can’t eliminate it just yet. The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: C. understand his patients’ illnesses better. Mentions exploring his patients’ lives†¦maybe related to understanding illnesses? Can’t eliminate just yet. D. see if being a naturalist is like being a physician. Does say something about â€Å"feeling in part like a naturalist,† and â€Å"but most of all like a physician,† which I guess could be comparing them? I don’t know. Need to examine the next more closely. Let’s go back to the text again: With this in mind, I have taken off my white coat, Wait, hold up. The first sentence of the paragraph begins, â€Å"With this in mind.† NO no no no this is not how we start paragraphs. Not with an unclear antecedent! But since the author made that choice, I GUESS I need to figure out what the â€Å"this† that he’s keeping in mind is. To the previous paragraph for more context! The study of disease, for the physician, demands the study of identity, the inner worlds that patients, under the spur of illness, create. But the realities of patients, the ways in which they and their brains construct their own worlds, cannot be comprehended wholly from the observation of behavior, from the outside. Aha! So the doctor decided to visit patients at home keeping in mind that â€Å"The study of disease†¦demands the study of identity†¦But the realities of patients†¦cannot be comprehended wholly†¦from the outside.† Does the paragraph make more sense now? With this in mind, I have taken off my white coat, deserted, by and large, the hospitals where I have spent the last twenty-five years, to explore my subjects’ lives as they live in the real world, feeling in part like a naturalist, examining rare forms of life; in part like an anthropologist, a neuroanthropologist, in the field- but most of all like a physician, called here and there to make house calls, house calls at the far borders of human experience. Okay. So the answer to â€Å"what’s the main thing that visiting patients at home allows the author to do† is that it allows him to â€Å"explore my subjects’ lives as they live in the real world† because figuring out what’s wrong with them can’t be done just â€Å"from the outside† Another look at the remaining answers: The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: B. become a more important part of the real world. Seems broad. I’m already making the inference that the doctor wants to explore his patients’ lives from the inside to figure out what’s wrong with them because doing it from the outside isn’t enough – taking another leap to having him do it to â€Å"become a more important part of the real world† seems too iffy for the ACT. Tentatively cross this one out. The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: C. understand his patients’ illnesses better. Oh. Well. Yes. That is the reason, except instead of â€Å"figure out what’s wrong with his patients† the ACT is way more elegant and went with â€Å"understand his patients’ illnesses better.† I guess I’ll check the last answer, just in case. The last paragraph suggests that the author’s main reason for leaving the hospital to visit his patients is to allow him to: D. see if being a naturalist is like being a physician. Nope, he doesn’t care about being a naturalist! It’s a red herring! The answer must be C. Red herring @ Lowestoft, Suffolk by Tim Parkinson, used under CC BY 2.0. Don't be fooled by red herring answer choices! ACT Reading Practice Questions on Inferences: Your Turn! Now that you've made it through that walkthrough of an inference question, it's time for you to practice on your own! Click on the image below for a larger version of the passage. 1. It is reasonable to infer from the passage that the narrator looks back on the dinner-dances as a time when: F. her parents were in conflict over her mother’s work.G. the entire family was filled with excitement and anticipation.H. she and her father had a much easier relationship with each other.J. her mother and father had renewed hope for the future of the family. 2. When the narrator says, â€Å"I solemnly would nod- the honored recipient of this arcane cultural wisdom† (lines 53–54), she most likely means that: A. she felt intimidated when her father was giving her information that she did not understand.B. her father was honored to be able to share personal information with his daughter.C. when her father put on his tie, she pretended to be honored, even though she thought his comment was silly.D. the information her father was giving her seemed important and made her feel valued. 3. The sentence â€Å"Like an eagle, her words slipped regally down a great distance and struck with awful ease† (lines 75–76) indicates that the narrator: F. was not sure what her mother expected of her.G. recognized that her mother was being demeaned.H. wanted to distance herself from her mother.J. was ill at ease with her position in the family. 4. Based on the last two paragraphs (lines 78–92), which of the following statements indicates what the narrator’s father and mother have in common? F. They both want control of the family finances. G. They are both fighting for their self-respect. H. They both want to teach a lesson to their children. J. They are both angry at the woman who came for the fitting. Answer key (scroll down when ready): 1. G 2. D 3. G 4. G In Conclusion... Inference questions ask you about the meaning of a phrase, sentence, or series of lines in a passage Look for context to help you answer the question Answer the question in your own words before looking at the ACT’s answer choices Nail down other ACT Reading skills to help you answer inference questions Attack questions in an order that makes sense, based on the way you read the passage/your own test-taking style Eliminate 3 wrong answers What’s Next? Want to up your ACT Reading game? Check out more of our ACT Reading Skills articles, including articles on vocab in context, big picture, little picture, function and development, and paired passage questions. For a deeper look at paired passages, also be sure to read about why ACT Reading paired passages are so difficult. Feeling overwhelmed and not sure how to read the passage? Find out the best way to practice ACT Reading and what's actually tested on ACT Reading. Worried about running out of time on ACT Reading? You’re not alone. Read more about how to avoid a time-crunch here! Do you find that breaking down questions by skill type and drilling them really works for you? Consider the signing up for the PrepScholar platform to jumpstart your test prep! Want to improve your ACT score by 4 points? Check out our best-in-class online ACT prep program. We guarantee your money back if you don't improve your ACT score by 4 points or more. 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